Privacy Policy

Who we are

GlobalAnnotate (“we”, “us”, “our”) operates the website globalannotate.com and provides translation & localization, AI annotation, multilingual SEO, and digital marketing services to organizations worldwide.

Information we collect

• Contact form data — your name, business email, company name (optional), project description, budget, and timeline when you submit a quote or contact request.
• Review submissions — your name, company, country, rating, and review text when you leave a review.
• Email correspondence — the content of messages you send to info@globalannotate.com.
• Basic analytics — anonymized page-view and device information collected by our hosting provider and any analytics tool we use, in line with applicable consent requirements.

How we use information

• To reply to enquiries and prepare proposals.
• To deliver, invoice, and support services you engage us for.
• To moderate and publish reviews (we do not edit review content).
• To improve our website, content, and security.
• To comply with applicable laws and regulations.

Legal basis

Where the GDPR or similar laws apply, we process personal data on the basis of (a) your consent, (b) the performance of a contract you are party to, (c) our legitimate interests in operating and growing the business, and (d) compliance with legal obligations.

Sharing

We never sell personal data. We share data only with vetted processors that help us run the business — including form delivery, email, hosting, and analytics providers — under written agreements. We may disclose information when required by law or to protect our rights.

Retention

We keep enquiry and project data for as long as needed to provide services and meet legal and accounting obligations, then delete or anonymize it. Published reviews remain visible unless the author asks us to remove them.

Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict, or object to processing of your personal data, and to data portability. Email us at info@globalannotate.com to exercise any of these rights. We will respond within the timelines required by applicable law.

Cookies

We use a minimal set of cookies and similar technologies for site functionality and aggregate analytics. Where required, we will ask for your consent before setting non-essential cookies.

International transfers

We operate globally. Where personal data is transferred across borders, we rely on appropriate safeguards such as standard contractual clauses.

Security

We use reasonable technical and organizational measures to protect personal data, including access controls, encryption in transit, and vendor due-diligence. No system is perfectly secure, and we cannot guarantee absolute security.

Children

Our services are not directed to children. We do not knowingly collect personal data from anyone under 16.

Changes

We may update this policy from time to time. Material changes will be announced on this page with a new “last updated” date.

Contact

Questions about this policy? Email info@globalannotate.com.