Terms of Service

1. Agreement

These Terms of Service (“Terms”) govern your access to and use of the GlobalAnnotate website at globalannotate.com and any services you engage us for. By using the site or our services, you agree to these Terms.

2. Services

GlobalAnnotate provides translation & localization, AI annotation & data labeling, multilingual SEO & search visibility, and digital marketing services. Each engagement is governed by a separate written proposal or statement of work that controls in case of conflict with these Terms.

3. Quotes and proposals

Quotes are valid for 30 days unless stated otherwise. Final scope, timeline, and fees are confirmed in a signed proposal or statement of work.

4. Fees and payment

Invoices are due within 14 days of issue unless otherwise agreed. Late payments may accrue interest at the lower of 1.5% per month or the maximum rate permitted by law. Recurring engagements may require a deposit or retainer.

5. Client responsibilities

You agree to provide accurate information, source files, access, and timely feedback needed for us to deliver the work. Delays or missing inputs may shift agreed timelines.

6. Intellectual property

On full payment, you own the final deliverables produced specifically for you. We retain ownership of our pre-existing methods, templates, tools, and know-how. We may reference engagements in case studies in anonymized form unless you opt out in writing.

7. Confidentiality

Each party agrees to keep the other’s confidential information confidential and to use it only to perform under the engagement. We are happy to sign mutual NDAs on request.

8. Acceptable use of the website

You agree not to abuse, disrupt, or attempt to gain unauthorized access to the site, and not to submit unlawful content via our forms.

9. Warranties and disclaimers

We perform services with reasonable skill and care. The website and any free resources are provided “as is” without warranties of any kind to the fullest extent permitted by law.

10. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, consequential, or punitive damages. Each party’s total liability arising out of or related to an engagement is capped at the fees paid for that engagement in the 12 months preceding the claim.

11. Termination

Either party may terminate an engagement for material breach that remains uncured after 15 days’ written notice. You will pay for work completed up to the termination date.

12. Governing law

Unless otherwise agreed in a signed proposal, these Terms are governed by the laws of England and Wales, without regard to conflict-of-laws principles. Disputes are subject to the exclusive jurisdiction of the courts of London, England.

13. Changes

We may update these Terms from time to time. Material changes will be announced on this page with a new “last updated” date.

14. Contact

Questions about these Terms? Email info@globalannotate.com.